D-Day lesson: Attack with an open mind and exploit monochrome views

Seeing a situation through a single lens distorts your view and leads to bad decisions.

June 6, 2021, was the 77th anniversary of D-Day. A vital part of the Allies’ success was Operation Fortitude, which was the biggest deception operation of the war. It played on the German high command’s belief that General George S. Patton, Jr. would lead the main attack into France at Calais. 

Eisenhower wanted to blind the Germans to the real attack at Normandy, delay their reinforcements, and buy time to build up a huge allied force in France. 

The Germans saw what they expected to see — Patton’s massive army ready to pounce. Their fixation had the effect that Eisenhower wanted. They did not give up on their fear of a Patton-led attack at Calais until six weeks after the Normandy landings. By then, Patton was leading his tanks toward Paris.   

BlackBerry’s CEO Mike Lazaridis believed that keyboards were essential for hand-held devices. Despite data suggesting that touch screens were gaining popularity, Lazaridis clung stubbornly to his original design. When’s the last time you saw a BlackBerry?

Your blinders thicken when you see what you expect to see.

The single-colored lens is comforting in a world with so much noise. The problem is that you only see what you expect to see, so you are blind to information that gets filtered, and you dig in your heels when information challenges your point of view.

A trusted adviser acts as your kaleidoscope so that you can see the complexity and zero in on the most important data points. Who’s helping you see the tapestry and frame the most important scenes? 

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