Tag Archive for: teamwork

The Hidden Myth That Keeps Good Teams from Becoming Great

Do you want people treating your company like a renter or an owner?

There’s a common belief that quietly holds back even the best teams. It shows up in town halls, performance reviews, and leadership offsites. Most leaders I work with have said it at some point. Heck, I’ve said it too!

“If our people are committed, we’re good to go.”

It sounds reasonable. Even admirable. Commitment means loyalty, motivation, and alignment with your mission. It’s the same reason you go to Hertz, Avis, Sixt, or other favorites on travel.

But here’s the catch: Did you ever wash a rental car? 

Commitment is the starting gate, not the finish line.

If you want to build a business that doesn’t rely on you being in every meeting, approving every decision, and putting out every fire, you need something more powerful than commitment. You need ownership.

Unwavering Inspiration graphic on great teams.

The Difference Between Commitment and Ownership

Think of commitment as showing up, caring, and supporting the mission. It’s the foundation of an unstoppable workforce.

But ownership?

That’s where your people take the reins.

✅ Owners solve problems before they land on your desk
✅ Owners make decisions in line with the company’s best interest
✅ Owners act like the company’s success depends on them, because they believe it does

They treat your company as if it were their own car, because they want it to look great, be great, and last.

They are accountable in the truest sense: to the mission, to each other, and to the people they serve.

Why the Myth Persists

So why do so many leaders stop at commitment?

Here’s what I’ve seen:

  • Success with commitment creates complacency. If the wheels are turning, why fix what’s “working”?
  • Fear of loss of control. Autonomy can feel like a threat to consistency.
  • Engagement systems like EOS, while well-meaning, focus on alignment without fostering real agency. The result? Teams that are informed but still permission-seeking.

The leaders I admire most in business and the military champion ownership. They want people to feel a consequential stake in the company’s success, so they care for the company’s growth and well-being just as they would for their own car or home.

Sounds awesome? You have to show that same sense of ownership about their growth and well-being first. 

How well do you know their aspirations, their spouse’s name, significant days of the year, important causes, and milestones?

Questions for the Week

  • Where are your people showing commitment but not yet ownership?
  • Where might you be inadvertently encouraging permission-seeking?

What’s one decision you can delegate this week and not take back?

Ownership doesn’t happen by accident. It happens because leaders like you choose to make it safe, clear, and expected.

If you’d like a 2-minute diagnostic to gauge your team’s ownership mindset, drop me a note. I’ll send it your way. You’re building something important. Let’s make sure your team feels ownership in its success, too.

14 Behaviors That Drain Your Time and Energy

Move away from these behaviors to empower your team, improve communication, and save time.

I used to think that personal and professional growth involved adding more to an already full plate: more objectives, challenges, opportunities, etc. So, I seized upon productivity hacks to do more in the same amount of time. I thought it was the best way to bridge the gap between my performance and potential. 

We used to joke as we trudged up and down mountains in Afghanistan about carrying 200 lbs of lightweight equipment. My life felt like that.

I became super organized and hyper-efficient, but my unforced errors increased, creating rework that added even more to the plate. The quality of my personal interactions diminished as I tried to split my attention between the person in front of me and other tasks I needed to complete. 

I was doing more, but to a lower standard, while getting burned out and losing friends. 

Dr. Mark Goulston helped me to see a different perspective. 

“Do you know what Michelangelo (the famous Renaissance artist) said when he asked how he made David?”

I took away everything that was not David.

Let’s call it the Michelangelo Principle: to begin closing the gap between your performance and potential, remove what’s holding you back. 

One of the most powerful ways is to prune away behaviors that create needless friction. 

Behaviors—how you apply your standards to the people and situations around you—can ease your path to success or create needless friction. 

For people like you at the tail end of the curve, your skills and experiences no longer differentiate you. Your behaviors set you apart. Advance even further into the tail end of the curve by removing your self-inflicted obstacles.

Draining Your Time and Energy: 14 Behaviors

Below are fourteen behaviors that drain your time and energy. Most leaders have two or three of these. Prune these away, and you’ll save hours each week in no longer correcting miscommunication and misaligned work or having to pick up the slack that didn’t need to happen.

1. Adding unnecessary value. When you improve someone’s idea by 5%, you reduce their commitment by 50%. Your employees perform far better with an 80% solution that they own than with a 100% solution you provide. Stop the happy-to-glad.

2. Offering unsolicited advice. Your good intentions can create resentment by saying, “I’m better than you.” Instead, ask what support you can provide to help them succeed faster.

3. Winning every argument. When you insist on winning every argument, you drag out meetings, create unnecessary conflict, and undermine goodwill. Gaining people’s buy-in is more important. Once you’ve got that, shut up and move out.

4. Butting in. Nothing matters before the “but.” The same goes for “however” and “no.” You create resentment with these words that say, “You make a good point, but my point is better than yours.”

5. Providing constructive criticism. Criticism builds defensiveness, which impedes progress. You waste time and energy relitigating the past, and your employees are less likely to innovate and try new things. Stop dwelling on history and start framing a better future by feeding forward: “How will you do it better next time?”

6. Justifying your actions after requesting feedback. You asked for feedback on what you can do better. Your employee tells you something you do that bothers them. When you justify your actions, you imply someone other than you is at fault. They feel they stuck their neck out, wasted their time, and gained your resentment. When you ask for advice and get it, say, “Thank you.”

7. Not listening. Instead of focusing on your employees, you try to multitask. Your employees think they are unimportant to you, and you get only a fraction of what they say. You may listen to respond (see winning every argument), so you miss their more essential points. You waste time and energy on misunderstandings and rework. Focus 100 percent of your attention on listening without passing judgment. Seek first to understand.

8. Speaking (or typing) when angry. You are guaranteed to worsen the situation by creating resentment, putting your foot in your mouth, and piling on problems. Step away from the keyboard, go for a walk, and ask, “What can I do to improve the situation?”

9. Negativity fixation. You want to show how smart you are by explaining why every new idea will fail, so you stifle initiative, undermine ownership, and stay mired in a failing status quo. Ask instead, “How will you address this challenge?”

10. Feeding someone’s negativity fixation. You’ll waste hours arguing back and forth with a know-it-all who’s stuck in their ways. Ask instead, “If it were possible, how would you do it?”

11. Letting perfectionism impede progress. Moving from an 80 to 90 percent solution can be prohibitive regarding time, money, and opportunity cost, so stop waiting for perfection. Go with the 80 percent solution and adapt as needed. You’ll save time, energy, and resources while seizing opportunities that grow your business.

12. Obsessive fault-finding. Some leaders treat finding an error as if discovering a buried treasure. You spend so much time looking for what’s wrong that you miss seeing and recognizing what’s right. You spend time correcting faults but fail to reinforce productive behavior. So, unnecessary problems keep piling up.

13. Finger-pointing. Leaders who obsess over faults tend to fixate on blame. This tendency creates predictable backlash as people try to defend themselves, cover their backsides, and re-litigate the past. While you waste all this time and energy, the cause of the problem remains. Focus on the cause, not blame, address it, and move on.

14. Being the hero. When you parachute to solve everyone’s problems and answer their questions, you become a crutch for your employees. Instead of building self-reliance, you create dependency. You rob yourself of the time to do your job and rob your employer of the value you should provide. Instead of solving the problem for them, ask, “How would you do it?”

Are you ready to slay your time and energy vampires and become an ever-better you? I can help you zero in on the behaviors that close the gap between your performance and potential, revealing your own David. Schedule a call here, and let’s get started.

McCarthy’s ouster shows that Americans can find common ground

Getting people to find common ground seems more challenging these days, given 24-hour cable news, social media outrage, and polarization. 

These challenges can also enter the workplace, creating obstacles to buy-in, innovation, and change.

If you are experiencing similar frustrations getting people on board with new ideas, the recent U.S. House of Representatives drama can provide you with a productive way forward. 

Eight angry Republicans united with the Progressive Caucus and the rest of the Congressional Democrats to oust Representative Kevin McCarthy from his role as Speaker of the House.

Although the parties involved rarely agree on anything and base their fundraising strategies on demonizing the other, they stood shoulder-to-shoulder to remove the Speaker.

Chaos brought them together. 

The eight Republicans were appalled that McCarthy created a bi-partisan agreement to fund the government until mid-November. The Democrats view chaos across the aisle as a way to improve their 2024 electoral prospects in hopes they can regain the majority.

McCarthy, for his part, failed to create a goal more compelling to the Democrats, who were his only hope of retaining the Speakership.

He did not need to create a power-sharing agreement. Continued funding for Ukraine might have been enough to sway eight Democrats or more to keep McCarthy in the saddle.

Here’s what this episode means to you.

The key to gaining buy-in for change is to begin working from where people agree and working together on ways people believe they will be better off. 

Your employees will not believe a lecture on why a certain change makes them better off; they have to come to that conclusion themselves. 

Employees have strategies to thwart change. They can slow-roll implementation in hopes that the change comes off the rails. Telling you what you want to hear and doing what they want to do instead is another common approach. Sabotage works, too.

You need people’s active support if you want change to stick.

Here’s an approach you can use.

  1. Develop a goal that enjoys common ground
  2. Collaborate on options to achieve the goal
  3. Have your direct reports identify how they will be better and worse off in each option, and develop strategies to mitigate or offset the disadvantages
  4. Choose the option that best makes the people involved better off

The option might not be perfect in your eyes, or even optimal, but you will gain people’s active support and reduce or eliminate passive resistance.

If you are ready to gain greater buy-in and accountability, consider joining one of my programs or schedule a call with me to get started.