Entries by Christopher Kolenda

Accountability

Accountability is a four-way intersection. Accountability means being answerable to someone for something important. When you lead with accountability, you keep your commitments to your vision and mission, your employees, your customers, and your partners. Lack of accountability leads to neglect, poor performance, abuse, and backbiting. When you uphold accountability fairly, you show that you are sincere, you set the example, and you don’t […]

What Are You Doing With The Broken Eggs?

Are you trying to put the eggs back together or are you making omelets? There’s a world of difference between the two approaches. COVID-19 and the economic shutdown have wrecked the economy and created new social expectations. People are unlikely to gather closely together until there’s a vaccine or herd immunity. Open office plans – […]

Stop Over-Communicating

Overcommunicate is a terrible term, because it’s imprecise, confusing, and can lead to all sorts of goofy outcomes. What, exactly, does overcommunicate mean: talk more, have more meetings, speculate out loud? We have seen the outcomes of these kinds of practices. Some teams have tried cyber-micromanagement – keeping their people on an open video line […]

The Fastest Ways to Strengthen Your Culture During the COVID-19 Crisis

We do not know what the post-crisis new normal will look like, but we can reasonably guess that distributed workplaces will be more norm than exception. A distributed workforce creates distinct dilemmas for leaders.  Monitoring work is much easier when everyone is in one place. For some, the open-office was the ultimate micro-management tool. Even […]

Double Your Productivity

If you could change one thing about your team’s productivity, what would it be? So, what’s holding you back from making that change? The twin crises of COVID-19 and the economic shutdown are hurting a lot of us — me and our team at Strategic Leaders Academy included. Postponed work, canceled conferences and speaking events, […]

The Crisis Lifecycle

RAMP – The Major Crisis Lifecycle™: The Four Phases you need to Know When biking, do you focus on the pothole or where you want to go? I learned that lesson the hard way. The more I focused on the pothole, the more likely that I smacked right into it. That all changed when I focused on […]

Eight Questions to Ask Your Employees

  As a leader right now, your concerns are overwhelming: family, friends, employees, the future of your business. The dual crisis of COVID-19 and the economic shutdown could have your business hanging in the balance, too.There is so much to do, so much worry, so much uncertainty. But you are tackling the challenge.By now, you […]

How are You Investing in Your Team?

How are you investing in your team? I just finished reading Nine Lies About Work, a terrific book about ways to build high-performing teams. They discuss eight questions that reliably indicate a high-performing team. Here’s #8: “In my work, I am always challenged to grow.” When your employees answer “strongly agree” on this and seven other questions, there is a […]

Avoid being Scapegoated

Want to avoid being scapegoated for the next breach?You need Total Trust alongside Zero Trust You are a new CISO in the financial services industry. You are excited about the job but anxious due to the scale of the cyber threat from a range of actors: lone-wolf hackers, organized crime syndicates, governments and their proxies, […]