Tag Archive for: Innovation

Culture

Your Culture Doesn’t Eat Anything for Breakfast

The saying, “Culture eats strategy for breakfast,” attributed to Peter Drucker, suggests culture is your top priority. 

You know culture is important to cultivate, but where should it rank among your priorities in leading your organization and strengthening its purpose and direction? 

I love taking on popular nonsense, and this one needs addressing. 

Culture doesn’t eat breakfast, and it certainly doesn’t eat strategy.

Culture and Strategy are peers alongside Leadership, and you need all three working together to succeed.

These factors are interdependent and create a framework that supports growth, resilience, and competitive advantage. 

Leadership is the driving force behind an organization’s mission and objectives. It influences the strategic direction, sets the tone for culture, and motivates employees to perform at their best.

Apple’s Steve Jobs’ clear vision was critical in driving innovation and maintaining a competitive edge.

At Wells Fargo, the creation of fake customer accounts by employees was a direct result of toxic leadership behavior that prioritized sales targets over ethical behavior, leading to widespread dissatisfaction and demotivation.

Uber experienced high turnover rates and public scandals, which highlighted a failure to address workplace harassment and discrimination.

Culture embodies the values, norms, and practices that dictate how employees interact and work together. A positive culture fosters engagement, loyalty, and productivity, ensuring the collaborative pursuit of strategic goals.

Google’s emphasis on innovation and employee well-being has enabled it to attract top talent, drive continuous innovation, and maintain high employee satisfaction.

Enron collapsed from a culture of secrecy and poor internal communication, where unethical practices were hidden from employees and stakeholders.

Blockbuster’s resistance to change and innovation prevented it from adapting to the digital streaming revolution, resulting in its downfall.

The strategy involves setting the organization’s purpose and direction and inspiring plans to achieve them so you can navigate the competitive landscape and adapt to market changes.

Amazon’s strategic focus on customer obsession, operational efficiency, and innovation has allowed it to expand rapidly and dominate various markets.

Toys “R” Us failed to address the rise of e-commerce and changing consumer preferences.

Xerox invested heavily in its PARC research center without effectively commercializing the innovations, which led to missed opportunities in the technology market.

Each element—leadership, culture, and strategy—plays a unique and essential role in an organization’s success. The absence of any one of these factors can lead to specific challenges, even if the other two elements are strong. Recognizing these indicators can help organizations identify and address their weaknesses, ensuring a more balanced and effective approach to achieving their goals.

Here’s how you can identify when one of these elements is missing.

Stagnation indicates inadequate leadership. Employees may feel directionless despite having a supportive culture and clear strategies. There is no one to inspire them toward achieving strategic goals, and no one makes bold decisions, resulting in missed opportunities.

Low Morale and High Turnover suggest you need to strengthen your culture. Even with strong leadership and a clear strategy, a toxic or weak culture can lead to employee dissatisfaction and disengagement. People will vote with their feet, and those who remain struggle with execution and performance.

A lack of focus and direction indicates that strategy is missing. Despite having inspiring leaders and a positive culture, the organization may struggle with setting and achieving long-term goals, resulting in drift, confusion, and waste.

Here’s what happens when you have all three working together. 

  • Alignment: Leadership ensures that the strategy supports the organization’s vision and that the culture advances strategic initiatives.
  • Execution: Culture drives how strategy is executed. A positive culture promotes collaboration, innovation, and commitment, which are vital for successful strategy implementation.
  • Sustainable Growth: Leadership and culture together ensure that strategic initiatives are sustainable over the long term, adapting to changes and overcoming challenges effectively.

An organization needs strong leadership to set a vision and inspire action, a positive culture to create a supportive and engaging work environment, and a clear strategy to provide direction and prioritize efforts. The absence of any one of these elements weakens the whole structure, making it difficult to achieve and sustain success. The interplay among leadership, culture, and strategy creates a synergistic effect that drives performance and ensures long-term viability.

Insanity

It’s a Thin Line Between Insanity, Wishfulness, and Complacency; Don’t Cross Either 1

What insanity, wishful thinking, and complacency have in common is the belief that doing the same things over and over will create success.



Einstein famously remarked that a definition of insanity was doing the same things over and over again and expecting different results. Presumably, he meant better rather than worse results. We won’t get healthier, for instance, by practicing the same habits that created our current condition.

Einstein’s definition is closely related to wishful thinking — doing the same thing over and over again and expecting BETTER results. Americans saw that problem play out in places like Afghanistan. With minor variations, the U.S. government did the same things repeatedly and expected things to improve rather than continue their downward spiral.

On the other hand, complacency is doing the same things repeatedly and expecting the SAME results. “If it ain’t broke, don’t fix it,” is fine for mechanical devices and rote tasks but shortens your path to ruin on almost everything else.
Sears expected their catalog-based shopping and mall-centered stores would continue delivering profits. They made only minor adjustments when the digital age arrived. Today, Sears is out of business while Amazon thrives. Blockbuster expected people to keep on coming to stores for movie rentals. Netflix crushed them. Toys R US face-planted. IBM saved a few bucks by renting instead of buying MS-DOS and went from the undisputed leader in the PC business to a humiliating exit from it.

Innovation is your complacency-vaccine. New practices and habits are the best ways to leap plateaus, shatter artificial barriers, and remove arbitrary finish lines. The best athletes vary their workouts. Military units alter the conditions under which they perform battle drills. The most agile thinkers read a variety of disciplines and views. Innovation keeps you out of comforting ruts.

The comfort zone for owners, consultants, and experts is a powerful intoxicant.

You’ve been successful, and there’s no reason, you believe, for future success to look much different than present success. This common condition is called presentism. Business failure begins with a lack of imagination.

What are you doing to boost innovation? Who are the mentors and advisers who will bring in the fresh air? What events will you attend that expand your perspective and help you see your future from new points of view?  

Accelerating your Success

Consulting Mastery is my 8-week mastery program for consultants and experts who want to build a meaningful, joyful, and profitable business and take it to new heights. This program, a variant of FOCUSED, orients exclusively on consultants and experts. I’ll run this program twice in 2022. We meet once per week for 90 minutes via zoom. The program begins in late January; only eight spaces are available. Your investment is $4500 by January 15; then, the fee rises to $5500. Most participants say that the program pays for itself in the first two weeks. Click here for more information and to apply.


Predictable unpredictability is a new reality. How will you help your clients thrive? The Innovation Mindset is an 8-week mastermind that begins in February. We’ll examine the most important 2022 forecasts for implications to small business leaders, consultants, and experts. Each week, the group meets for 90-minutes to develop unique intellectual property that sets you apart from the pack (who’s always swinging behind the pitch) and gives you significant competitive advantages in serving your clients. Your investment will pay for itself in a single sale. I’m limiting the group to 8; the fee is $5500. Reply to this email to see if the program is a good fit for you.

The Trusted Adviser Program is my most intensive 1-on-1 program. Within 90 days, you’ll gain sustainable habits that create breakthrough success. You get personalized coaching and support, strict accountability, and commonsense action steps that get results so that you reach your goals more quickly and consistently. Soar to new heights here.

CEO Mastermind group
 is for Milwaukee-area small business leaders and consultants who want to accelerate their growth in 2022. We meet monthly for lunch, and you get unlimited access to me for coaching and advising. I’m limiting the group to 8. Four places are remaining. Reply to me for more details.