five friends

Five Friends Theory: Are you Surrounded by Sappers, Trappers or Zappers?

Do sappers, trappers or zappers surround you?

According to the Five Friends Theory, you start becoming the five people you spend time with the most.

Why it matters

You want to be the best version of yourself, so you want to surround yourself with people who bring that out in you. Sappers and trappers do not bring out the best in people, but zappers can! What are the defining features of each?

Sappers suck the life out of you

Trappers want to preserve you and will discourage your growth

Zappers give you energy and want what’s best for you

Breaking it down

My wife and I love Broadway musicals, and we saw Kimberly Akimbo last week. It’s a highly original play about a teenager with Progeria, so, at age 15, she looked seventy. The average lifespan is sixteen. Kimberly knew she was running out of time.

Her parents: an alcoholic father and a hypochondriac mother, sucked the life out of her. Her predatory Aunt wanted Kimberly to stay just the way she was so her manipulation could continue.

Kimberly started living when she met Seth, who brought out the best in her, and they escaped the toxic family relationships.

Sappers are like Kimberly’s parents; they suck your life out through constant complaining, gossiping, awfulizing, catastrophizing, trauma-dumping, and the like.

Trappers, like Kimberly’s aunt, want to preserve you like a bug in amber. They feel threatened that you will grow, so they discourage you.

Zappers give you energy, like Seth. They are the loving critics who want what’s best for you and are willing to tell you the truth. They encourage you to grow and soar to new heights.

To grow, find the Seths in your life and move on from the sappers and trappers.

Who are your five friends?

Take a minute today to think about who the five most prominent people in your life are and if you would put them in the Sappers, Trappers or Zappers category.

Forecasts: 2022 and Beyond, for Consultants, Experts, and Leaders

consultants

Here’s my 2022 scorecard…… Wishing you and your loved ones a happy holiday and a prosperous 2023!


1. The Inflation bubble bursts. Due to employee turnover and inflation, small businesses will fail at a historic rate. COVID has decreased tolerance of bad bosses and poor work environments. Inflation rises to 4% if (Build Back Better) BBB fails and 6% if BBB passes, forcing many poorly led, low-margin small businesses to close. High-margin solo and expert businesses will thrive.

I nailed this one, even as the Biden administration said inflation was temporary. Prices rose more sharply than I expected, reaching double digits for the first time since the early 1980s. You were wise to pay off variable-rate loans and increase supplies.

2. Landgrabs. Russia and China seek to time moves against Ukraine and Taiwan, respectively, on signals that President Biden’s health fails. Iran and North Korea will do the same with their nuclear weapons and missile programs. A gulf state reveals its atomic weapons program in response to Iran’s.

Russia moved against Ukraine, and China made provocative moves in the Taiwan Strait. Thankfully, President Biden’s health has remained good.

3. Change for a BitCoin? Countries will begin to adopt crypto as alternate reserve currencies in response to America’s increasing weaponization of the dollar; investors will add crypto to their portfolios to hedge against inflation.

Crypto climbed the year’s first half and then collapsed under the weight of FTX’s catastrophe. China wants the yuan to be a global currency; others have sought the same for the Euro. The dollar will be tough to replace, but the urgency will increase if the U.S. weaponizes currency.

4. Trades strike back. Companies will lose confidence in supply chains that include overseas vendors. Local manufacturing and storage will rebound. Elite snobbery that the only road to a dignified professional life is an expensive 4-year degree will reduce. More people will enter trades and find substantial prosperity, independence, and joy.

Nailed it. This trend will continue.

5. Waking up to Woke. Businesses stop hiring consultants who pedal revenge racism and begin hiring advisors who improve teamwork. The best companies will hold CEOs and line managers responsible for diversity and inclusion; women and non-whites will gain a more significant share of P&L roles.

These trends will continue. Companies and stakeholders benefit by bringing better diversity to boards and c-suites.

6. 280 characters fewer. Trust in conventional news outlets, experts, and punditry will continue declining, forcing at least one primary news channel, newspaper, and social media platform to close. People will turn increasingly to trusted advisers for perspective.

Elon Musk took over Twitter, and the platform is teetering. Meta laid off 10,000 employees.

7. Revenge of the Nerds. Zillow Offers is the tip of the iceberg. Businesses that rely on AI platforms for customer relations and marketing will face significant setbacks because they act as a blunt instrument when customers expect concierge service. Hackers will learn to spoof AI decision-making tools by acting more like humans and luring machine decisions into unproductive corners.

AI tools are getting better. ChatGPT is a breakthrough technology, and Ukraine’s cyber defenses have thwarted Russian attacks. Still, AI is spoofable, and most people can detect bots.

8. AC Anyone? Climate change debates will shift towards alleviating the effects of rising sea levels and warmer temperatures. Wisconsin’s climate by 2040 will be like Tennessee’s in 2010.

No one likes pollution; let’s rally people around cleaning up the environment and practical actions to safeguard people.

9. Rolling Green-outs. Fossil fuels and nuclear power will make a comeback as a reliable base for energy supply. During extreme weather events, cities that rely on renewables face significant power outages. Global predators will intensify cyberattacks against vulnerable power grids.

Europe awoke to Russia’s weaponizing energy; Germany will maintain nuclear power. Russian cyberattacks against Ukrainian power grids have had a temporary effect.

10. The open office is dead. Hybrid workplaces are here to stay. The most innovative companies will create in-office requirements based on need rather than arbitrary percentages. The most talented will seek jobs with those companies.

Nailed it.


11. COVID theater closes. Companies will reduce wasteful activities that do little or nothing to stop the spread of COVID. The major media will reduce COVID-hype. The vaccinated will begin to revolt against COVID-control mandates because the virus is spread overwhelmingly by the unvaccinated and the vaccinated are tired of feeling punished. More businesses will require proof of vaccination or infection within the past six months for entry and employment. Vaccine boosters will be annual as COVID becomes endemic.

Nailed it.

12. Big Red Resurgence. The Nebraska Cornhuskers football team will go to the BIG 10 championship game in 2022.

The college football Huskers broke my heart again.

Coming soon: my 2023 forecasts

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leaders

Leadership: What Britney Griner’s Prisoner Exchange shows

Leadership: Leaders play favorites, and for many good reasons.

You bring people into your circle that you trust and who provide unique value and exclude others who lack those qualities. Any sensible leader follows this practice.

There’s a difference between this approach and one that only allows people into your inner circle because they look, think, or act as you do. You might enjoy having those people around you because they make you feel good, but tribalism creates blindspots that will damage your organization.

Playing favorites based on bias convinces people that no matter how well they perform, they won’t be recognized and appreciated. That’s why talented people vote with their feet for other companies.

Great leaders consciously include those who look, think, and have significantly different experiences. These leaders help inner circle members find their voice, make sure they are heard, and take action on their input. Gaining diverse perspectives improves decision-making and helps leaders avoid getting high from their own gas. The fabled emperor with no clothes is as much a tale about sycophantic advisors as it is about self-deception.

The best leaders rotate who’s in the inner circle based on their value to the leader and organization.

People who believe they’ll always be favored get lazy and protective of their turf. The result is you get worse advice and higher tension. You’ll find yourself refereeing more disputes and missing invaluable perspectives. You have to bring in the fresh air.

It’s too bad the Biden administration could not secure the release of both Americans in Russian captivity. Leaders make decisions among difficult choices. Griner is pledging her support for Whelan’s release.

Who’s in your inner circle, and what value are they providing?

Feedback is one of the best ways to understand what’s going right and wrong and make accurate adjustments that respond to vital needs. Most leaders and organizations manage feedback poorly, and 360s tend to be poorly designed and worthless.

Respond well to feedback, and your credibility grows substantially. Your credibility diminishes if you respond poorly or act on bad advice.

Giving feedback is one of the essential roles of a leader, but it can be the most uncomfortable.

The best leaders give feedback that heightens productivity; many leaders, however, inadvertently create resentment.

The good news is that there are behaviors you can adopt that increase your credibility in giving, getting, and responding to feedback.

After this live discussion, you will be able to give feedback that increases performance without creating resentment, gain and respond to feedback in ways that boost your credibility and enhance productivity, and learn when to ignore input altogether.

goals

The Quickest way to Achieve Big Goals; Lessons Learned on the Road

The easiest path is to hedge and reduce risk, but this winding road leads to drift and failure. Commitment is your quickest path to success.

Should I pay for a high-performance bicycle or start with something cheap?

Should I find a coach or get a book and study on my own?

Should I tell people that I plan to undertake a 1700-mile bicycle ride?

My amygdala, the part of the brain that controls the flight or fight instinct, was firing.

You haven’t ridden a bicycle in 20 years. You don’t even own a bike. You’ll be 57 years old when you start. Seventeen Hundred Miles is insane. You don’t even know if you’ll like cycling. Don’t fail and embarrass yourself.

That narrative was playing in my head, urging me to shelve the idea altogether or at least lower risk and reduce vulnerability. Get an average used bike and see if you can avoid falling over. Don’t tell ANYONE until you are sure you can do this.

The amygdala helps you survive by urging you to avoid danger, which is usually better than fighting, getting hurt, and becoming easy prey.

Our instincts tend toward risk aversion when it comes to big goals and uncertain situations.

I’ve studied decision-making for most of my professional life, and I coach people on achieving goals like becoming better leaders and building their businesses. I know the amygdala’s game plan.

The rational brain, what Nobel Prize winner Daniel Kahneman calls system two thinking, also tends toward risk aversion.

Is a 1700-mile bicycle ride a good decision? What are the opportunity costs?

I could do a lot with the 7500 dollars for a bicycle and kit, not to mention the investment in time and energy to train for this endeavor. I could use those resources to grow my business, for example, or take a vacation.

The risks of going public about the ride and then face-planting were very high — who wants to be the subject of “I told you this was a dumb idea” and “Wow! What an epic fail” scorn.

System 1 and System 2 were aligned — reduce the commitment, avoid the exposure, and lower the risk. Be sure that you can be successful BEFORE you commit.

Sound familiar?

That option was the fast track to failure.

If you want to achieve a dream or a big goal, you need unequivocal commitment — burning the boats after crossing the river so that everyone knows there’s no going back.

When you make an unequivocal commitment, your amygdala kicks into fight mode, and your analytic brain shifts to figuring out how to be successful.

Here’s how to do it:

1. Put enough skin in the game so that you have the incentive to follow through. Buying a cheap bicycle would have reduced the commitment and might have made training too cumbersome. Investing in the right kit up front increased enjoyment and created the all-in mindset.

This logic is the same for professional development. People rarely complete free or low-fee programs because there’s no skin in the game. Coaches and advisors who charge higher fees also feel more accountable to their clients. The more you invest, the more likely you will follow through and thus get better results.

The first secret to success is to invest in your success.

2. Get the proper professional support. Lone-wolf-it if you want to fail fast; surround yourself with the right people if you desire lasting success. I researched and found the right cycling coach in Chuck Kyle — a veteran and coach who is a world-class cyclist. He created the training plan that got me into the right shape for the ride. He offered to coach for free, but I wanted to pay him for the expertise and the mutual accountability (see above).  

Mentors like Kate Shortall and Phil Godkin were instrumental champions and, being local, helped me with riding form, bicycle fit, safety kit, and advice that improved my training and performance.

A way to see ourselves professionally is by the five people we spend the most time around. Are these five people ones who drag you down or caution you against growing, or are they all people who push you to get better every day and are committed to your success?

Gathering the right people and support is the second secret to success.

3. Shed the body armor and make the emotional commitment.

Don’t keep it a secret. You cannot grow unless you are willing to get rid of your bubble wrap.

Keeping your goal a secret leads to hedging and second-guessing yourself into retreat.

You have to be willing to be vulnerable by letting people know that you are going for a big goal or bucket list item.

Everyone can see you step out of the bunkers of familiarity and into the proverbial no-man’s-land of bold and daring. That open space is frightening because people can watch you fall on your face. It’s also the arena where you persevere, suffer setbacks, learn and adapt, and succeed.

Making an emotional commitment by letting people know what you are doing focuses your attention on how to be successful because you’ve cast away the hedging and second-guessing. Ignore the trolls and unsolicited advice. Stick with the people who cheer you on, boost your morale, and root for your success.

Put your stake in the ground, your mark on the wall. Not keeping your aspiration a secret is the third secret to success.

Of course, there are times when going all-in is a lousy strategy, like when crucial variables are outside your control and the risks of failure are catastrophic. You need trusted advisors and coaches who will tell you the truth — the juice isn’t worth the squeeze, you aren’t training hard enough, you’re hedging, and you are at risk of failure unless you address x, y, and z.

In this case, I controlled the key variables: training, costs, routes, time, pace, etc. Success was likely with the right commitment.  

What’s stopping you from pursuing your dreams?

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Get more action steps about leadership and accountability in these recent podcast interviews:

Conflict management and leadership in Wake-up Call hosted by Mark Goulston. https://mywakeupcall.libsyn.com/ep-370-chris-kolenda

Gaining buy-inWay of Champions podcast, John O’Sullivan and Jerry Lynch: https://podcats.apple.com/us/podcast/292-christopher-kolenda-retired-us-army-colonel-on/id1223779199?i=1000581115154

Leaders as exemplars in Get Uncomfortable with Shae McMaster: https://podcasts.apple.com/us/podcast/get-uncomfortable/id1557553154?i=1000575764193

How to get good at getting better: Getting Down to Business with Shalom Klein. https://anchor.fm/shalom-klein/episodes/Podcast-of-Get-Down-To-Business-with-Shalom-Klein–08142022—Chris-Kolenda–Chris-Kolenda-and-Kimberly-Janson-e1mbu0q



Trust

Trust: The Single Most Important Thing You Need To Know About it

Trust intersects three factors: reciprocity, competence, and reliability. Reciprocity means the relationship is a two-way street: both parties are better off.

The single most important thing you need to know about trust is reciprocity, which will make or break your small business or solo practice.

Suppose you are like many small business CEOs and have frustrations with employee disengagement and turnover, lack of buy-in, and poor accountability. In that case, you probably have a low-trust workplace that’s damaging your profitability, sustainability, and peace of mind.

“Compared with people at low-trust companies,” a study in Harvard Business Review reports, “people at high-trust companies report: 74% less stress, 106% more energy at work, 50% higher productivity, 13% fewer sick days, 76% more engagement, 29% more satisfaction with their lives, 40% less burnout.”

trust

How would you feel having fifty percent higher productivity, lower absenteeism, and tremendous energy?

For solo practitioners, common objections from your prospects, such as lack of time, money, or need, are reflections of a trust deficit. Your prospective clients ask themselves, “do I feel safe, will the support be helpful, is the juice worth the squeeze?”  Competence is the ability to do your job to the required standards, and reliability is that you will do what you say you will do.

Competence is the ability to do your job to the required standards, and reliability is that you will do what you say you will do.

You need all three in place to have a trusting relationship. Without reciprocity, you have one party taking advantage of the other. Lack of competence means underperformance, and poor reliability creates inconsistency.

The element most often missing in low-trust situations is reciprocity.

I spoke with a company executive who complained that she did not have the budget for leadership training and that the CEO wouldn’t reallocate any money.

She’s facing workplace burnout, employee turnover, and presentism — where people are (or appear to be) physically present but are unengaged and unproductive. Helping her direct reports become better leaders would alleviate these problems and allow her to focus on growth and innovation rather than getting stuck in failure work and dispute resolution.

These problems are costing the company millions.

She’s facing workplace burnout, employee turnover, and presentism — where people are (or appear to be) physically present but are unengaged and unproductive. Helping her direct reports become better leaders would alleviate these problems and allow her to focus on growth and innovation rather than getting stuck in failure work and dispute resolution.

These problems are costing the company millions.

The CEO makes $20 million annually; the next highest-paid person makes a fraction. He could reallocate .01 percent of his annual salary to develop key subordinates and see a 10:1 return on investment or higher payoff for the company.

The problem, of course, is that the CEO has little incentive to improve things. He’ll get a massive payout even if he’s fired for underperforming. Burnout, turnover, and presentism are symptoms of an overall lack of trust within the company.

The senior leaders are violating the gardener’s principle: the responsibility to provide the cultivation so that the best version of each person blooms.

Gardner’s till the soil and feed the plants to stimulate growth. They prune away anything preventing the plant from being its best self. They do not try to turn one vegetable into another.

When you cultivate your employees to become their best selves, they’ll respond by contributing their best to your company’s success.

The employees at this company, I’m told, see the vast discrepancies in salary and unwillingness to invest in them. The relationship seems one way.

The employees thus treat the company as a commodity — a bargaining chip to a better-paying job at a different company.

The gardener’s principle works for solo practitioners, too. When you show how you help your clients achieve their dreams and be the heroes of their own stories, they’ll drop the money, time, and need objections.

Solopreneurs:

There’s still time to register for Joyful Sales Conversations, where I’ll show you how to put the gardener’s principle into action. When you create trust, you will transform your business.

June 17th & 28th 11:00 – 11:30 am US Central (plus 30-minutes for Q&A afterward)
REGISTER HERE







These 7 Indicators show that your Consulting Business is Thriving

Your consulting business is in one of three states: drifting, developing, or thriving.

Application, repetition, and accountabilities directly lead to new habits and better results. You need to apply the strategies, using several repetitions, and have an expert at your side who helps you make the critical adjustments so that they work for you in the real world.

Accountability helps you do the right things in the right ways with the right fit until the new habits become second nature. That’s where you get results. This process gets results and is why the best performers always have terrific coaches.

Sure, bringing on the right consultant or trusted adviser can be expensive, but would you trust your future to the lowest bidder?

consulting

Ways to Invest in your Success

If I’m a good fit for you, here are some ways to work together.

The Trusted Adviser Program is my most intensive 1-on-1 program. Within 90 days, you’ll gain sustainable habits that create breakthrough success. You get personalized coaching and support, strict accountability, and commonsense action steps that get results so that you reach your goals more quickly and consistently. Soar to new heights here.

The Founders Forum is a mastermind group for consultants, solo practitioners, and owners of boutique firms who want to shorten their path to a meaningful, joyful, and profitable business. You’ll accelerate the quality and speed of your thought leadership, develop a business development process that you are proud to execute (and avoids the awkward pushiness), and brand building that you are pleased to display (and avoids the slimy feeling of self-promoting).  

CEO Mastermind group is for Milwaukee-area small business leaders and consultants who want to accelerate their growth in 2022. We meet monthly for lunch, and you get unlimited access to me for coaching and advising. I’m limiting the group to 8. Four places are remaining.

The Global CEO Mastermind is for CEOs and senior leaders who want to surround themselves with people united in the common purpose of being the best they can be, learning from each other, avoiding drift and complacency, and soaring to new heights. We meet monthly via zoom, plus you get unlimited access to me.

Mastery programs include Expert Consulting Mastery, Innovative Thought Leadership, and leadership experiences at Antietam & Gettysburg, Normandy, West Point, and many others.

Books

LEADERSHIP: THE WARRIOR’S ART.  Leaders anticipate and shape the future so that your team can succeed. To do so, you need imagination grounded in a  practical perspective. That’s what you get with this book, which is why it’s been in print for over 20 years. This 2nd edition addresses the post 9/11, post-pandemic world.

Zero-Sum Victory: What We’re Getting Wrong About War is a finalist for the INDIES national book award. I use the disasters in Vietnam, Afghanistan, and Iraq to give you the tools and mental models to avoid the traps and own goals that have created quagmires for the United States. You’ll gain ways to improve agency, bridge silos, pivot smartly, avoid breathing your own exhaust, and many other outcomes.

crowd

Have You Heard? The RIGHT CROWD Is Your Best Bet To Grow

Are you hanging with the right crowd?

Believe it or not, I used to hang with bullies. I thought that trying to be friends would rub off on them. This crowd spent a lot of time tearing people down, and they rubbed off on me far more than I did them. It was a numbers game that I finally recognized I was losing.

Are you hanging with the right crowd? You tend to find three classes of people in your life: sappers, trappers, and zappers.

Sappers are the vampires who drain your energy. Success-shamers try to make you feel bad about achieving something, “that must have been your second choice.” Trauma-dumpers catastrophize, leaving no oxygen for anyone else. Slackers, downers, and negatives drag everyone to their level of laziness, gloom, and doom.

Trappers are loved ones and friends who want you to stay just as you are. They are comfortable with the current you because they know what to expect and are terrified that you will grow without them because they might not like that version of you, or you might no longer like them. You’ll hear trappers say things like, “What does that leave me,” and “I guess you’ll be too good for us,” and the like. They are the parents who want you to stay home, the spouses and friends who dishearten you from taking risks, investing in yourself, or trying something new.

You’ll want to have candid conversations with your trappers about your love for them and your desire to grow. Most of them don’t want to hold you back; they are just scared. Reassuring them is often all you need to do.

Zappers are the allies who encourage you to be the best version of yourself, hold you accountable, and inspire you to reach new heights. They zap you with new energy. Trusted advisers, mentors, and coaches help you build new skills and capacities. Exemplars inspire you and partners are your peer group who have a vested interest in your success.

The five people you hang with the most have a profound effect. How do you feel around each of those five: sapped, trapped, or zapped with new energy?

Another great way to take inventory is to ask yourself, what shows up when you show up? Do people feel like an empty husk, preserved in amber, or emboldened to take on new challenges?

A good way to find the right crowd is to ask your allies. They’ll point you to some exemplars, advisers, and partners who help them be their best selves. Check them out online, read their newsletters, and participate in some of their free and low-cost programs.

When you find the right ones, invest. You’ll get the mutual accountability that comes with a formal trusted advising relationship and the reciprocity of a mastermind group. Being with the right people connected in common purpose gives you the application, repetition, and accountability you need to soar to new heights.

Have you ever invested in yourself with the right allies and not come away victorious?

The Trusted Adviser Program is my most intensive 1-on-1 program. Within 90 days, you’ll gain sustainable habits that create breakthrough success. You get personalized coaching and support, strict accountability, and commonsense action steps that get results so that you reach your goals more quickly and consistently. Soar to new heights here.

The Founders Forum is a mastermind group for consultants, solo practitioners, and owners of boutique firms who want to shorten their path to a meaningful, joyful, and profitable business. You’ll accelerate the quality and speed of your thought leadership, develop a business development process that you are proud to execute (and avoids the awkward pushiness), and brand building that you are pleased to display (and avoids the slimy feeling of self-promoting).  







fumes

How Inhaling your own Fumes Damages your Decision Making: Plus ways to Bring in the Fresh Air

Personal climate change subtly undermines your decision-making, sending you into drift as you inhale your own fumes and enjoy the aroma.

Personal climate change subtly undermines your decision-making, sending you into drift as you inhale your own fumes and enjoy the aroma. Until you allow in the fresh air, you will think the increasingly toxic fumes are normal.

Decision-making was a hot conversation topic during last week’s leadership event at Antietam and Gettysburg. Union General McClellan habitually inflated confederate strength, which caused him to move with an abundance of caution and attack in the most risk-averse manner he could conceive. He lost an opportunity to win the war in September 1862, instead of presiding over the bloodiest day in American history.

Less than a year later, confederate general Lee invaded the Union again hoping to win a big victory and force the Union to sue for peace. The strategy relied on assumptions so flawed that even a big victory would have been inconsequential. Lee believe his army was invincible and attacked a larger Union force that occupied better terrain. After two days of bloody and inconclusive fighting, Lee ignored sensible advice from one of his subordinates and ordered the disastrous Pickett’s charge. The picture below is from the High Water Mark.

The high-water mark of the Confederacy or high tide of the Confederacy refers to an area on Cemetery Ridge near Gettysburg, Pennsylvania, marking the farthest point reached by Confederate forces during Pickett’s Charge on July 3, 1863.

We see the consequences of people becoming accustomed to their own fumes. People shout at one another from ideological silos. We elect idiots to Congress. Putin surrounds himself with sycophants who have a vested interest in pleasing the boss. He gets a green light from China, which is interested in seeing how the West reacts to the invasion of Ukraine as China set its crosshairs on Taiwan.

Former Afghan president Ashraf Ghani continued to believe that America would leave troops in the country until the final moments. When the scales finally fell from his eyes, he fled and left people to fend for themselves (Ukraine’s Zelensky is a welcome distinction). President Lincoln, by contrast, surrounded himself with people who thought differently than he did and would provide alternative views. Lincoln wrote the Emancipation Proclamation in July 1862 as part of his effort to reframe the war from preserving the Union to freedom versus slavery.

Secretary of State Seward counseled waiting. Union forces had suffered recent setbacks, and European powers considered recognizing the confederacy. Issuing the Proclamation in the wake of defeats would be seen as desperation at home and abroad. Lincoln accepted the logic and waited until after Lee’s invasion of Maryland had failed. The Emancipation Proclamation gained sufficient support at home and ended European considerations of confederacy recognition.

Action steps:

1. Get outside points of view from people who are willing to tell you hard truths. You might not always take their advice, but they will keep you breathing the fresh air.

2. Test your assumptions by asking yourself: “what must be true for this plan to work.” You’ll reveal implicit assumptions that you can evaluate for validity.

3. Participate in mastermind groups of like-minded people who help you stay true to your purpose, push you to be your best self, and remind you when your fumes start smelling too good.

Also – I invite you to join my online forum Chris Kolenda’s Sustainable Growth Mindset ®. I post unique thought leadership there nearly every day, using historical and world events to boost your imagination about growth and innovation. It’s free for you and you can sign up here.




Building Leaders with Chests: Chests requires Dynamic Learning from Theory, History, and Experience

People without Chests are easy Prey for the Demagogues who Pit People against each Other

“The head rules the belly through the chest,” C.S. Lewis tells us, but the belly will override the head if there’s no chest.


The metaphor is from Plato. The head => logic, the belly => emotion, and the chest => virtue. People “without chests” are viscerals, governed by emotion.

A century after Lewis and a couple of millennia after Plato, Nobel Prize winner Daniel Kahneman described two human thinking systems in his book Thinking … Fast and Slow. System 1 is the emotional, governed by the amygdala, that controls our fight or flight instincts. System 2, the analytic brain, is slower and requires more effort. You have to pay close attention when using System 2, and a threat or distraction allows System 1 to retake control.

People without chests are easy prey for the demagogues who pit people against each other. System 1 runs amok when people point to those who look, act, or think differently as an existential threat or source of evil. Restraint goes out the window when you are fighting Beelzebub.

Virtue has gone out of fashion, argues Roosevelt Montás in Rescuing Socrates, and I wonder if the absence of leaders with chests has contributed to the breakdown of our politics, corporate governance, civil society, and organizations. Only people without chests could think racism, revenge racism, misogyny, bigotry, fraud, deceit, and the like are ok as long as they advance your agenda. And yet, here we are.

Ancient Greco-Roman philosophers believed that following the four cardinal virtues — wisdom, justice, courage, and self-discipline — was essential for living the good life and having a healthy republic, army, business, or organization. Confucius and other ancient eastern thinkers wrote similarly. Practicing timeliness principles builds your chest so that your head can rule your belly.


Building leaders with chests requires learning from theory, history, and experience. You need the big ideas about fostering the common good, the history of effective and failed leaders so that you can learn from their successes and failures, and personal experience in the arena to put the chest into practice.

It’s easy to let the chest diminish. Apathy does the trick, and history shows the consequences.

Theory and history without experience put you in the ivory tower of impracticality, while theory and experience without history make you vulnerable to silly fads. Without theory, experience and history trap you in the hamster wheel of tactics without strategy.

Leaders with chests do what’s right, the right way, without you having to watch over them. Imagine the impact on your business when you have people committed to the common good who are doing the right things, taking the initiative, and innovating. Imagine the consequences of the opposite.

My mission is to help successful people like you gain new heights by being the best version of yourself and inspiring people to contribute their best and most authentic selves to your team’s success.

Accelerating your Success

Predictable unpredictability is a new reality. How will you help your clients thrive? 

The Innovation Mindset is an 8-week mastermind that begins in February. We’ll examine the most important 2022 forecasts for implications to small business leaders, consultants, and experts. Each week, the group meets for 90-minutes to develop unique intellectual property that sets you apart from the pack (who’s always swinging behind the pitch) and gives you significant competitive advantages in serving your clients. Your investment will pay for itself in a single sale. I’m limiting the group to 8; the fee is $5500. Reply to this email to see if the program is a good fit for you.

The Trusted Adviser Program is my most intensive 1-on-1 program. Within 90 days, you’ll gain sustainable habits that create breakthrough success. You get personalized coaching and support, strict accountability, and commonsense action steps that get results so that you reach your goals more quickly and consistently. Soar to new heights here.

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Powerful Forecasts: 2022 and Beyond for Consultants, Experts, and Leaders

I Focused my Forecasts for 2022 and Beyond on Trends most Relevant for Small Businesses, Consultants, and Experts.

I’ll host an 8-week mastermind group in January to discuss the implications of these forecasts and others so that you can provide vital thought leadership to your clients and anticipate the future for your business.

1. The Inflation bubble bursts. Due to employee turnover and inflation, small businesses will fail at a historic rate. COVID has decreased tolerance of bad bosses and poor work environments. Inflation rises to 4% if BBB fails and 6% if BBB passes, forcing many poorly-led, low-margin small businesses to close. High-margin solo and expert businesses will thrive.

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2. Landgrabs. Russia and China seek to time moves against Ukraine and Taiwan, respectively, on signals that President Biden’s health fails. Iran and North Korea will do the same with their nuclear weapons and missile programs. A gulf state reveals its atomic weapons program in response to Iran’s.

3. Change for a BitCoin? Countries will begin to adopt crypto as alternate reserve currencies in response to America’s increasing weaponization of the dollar; investors will add crypto to their portfolios to hedge against inflation.

4. Trades strike back. Companies will lose confidence in supply chains that include overseas vendors. Local manufacturing and storage will rebound. Elite snobbery that the only road to a dignified professional life is an expensive 4-year degree will reduce. More people will enter trades and find substantial prosperity, independence, and joy.

5. Waking up to Woke. Businesses stop hiring consultants who pedal revenge racism and begin hiring people who improve teamwork. The best companies will hold CEOs and line managers responsible for diversity and inclusion; women and non-whites will gain a more significant share of P&L roles.

6. 280 characters fewer. Trust in conventional news outlets, experts, and punditry will continue declining, forcing at least one primary news channel, newspaper, and social media platform to close. People will turn increasingly to trusted advisers for perspective.

7. Revenge of the Nerds. Zillow Offers is the tip of an iceberg. Businesses that rely on AI platforms for customer relations and marketing will face significant setbacks because they act as a blunt instrument when customers expect concierge service. Hackers will learn to spoof AI decision-making tools by acting more like humans and luring machine decisions into unproductive corners.
  
8. AC Anyone? Climate change debates will shift towards alleviating the effects of rising sea levels and warmer temperatures. Wisconsin’s climate by 2040 will be like Tennessee’s in 2010.

9. Rolling Green-outs. Fossil fuels and nuclear power will make a comeback as a reliable base for energy supply. During extreme weather events, cities that rely on renewables will face significant power outages. Global predators will intensify cyberattacks against vulnerable power grids.

10. The open office is dead. Hybrid workplaces are here to stay. The most innovative companies will create in-office requirements based on need rather than arbitrary percentages. The most talented will seek jobs with those companies.

11. COVID theater closes. Companies will reduce wasteful activities that do little or nothing to stop the spread of COVID. The major media will reduce COVID-hype. The vaccinated will begin to revolt against COVID-control mandates because the virus is spread overwhelmingly by the unvaccinated and the vaccinated are tired of feeling punished. More businesses will require proof of vaccination or infection within the past six months for entry and employment. Vaccine boosters will be annual as COVID becomes endemic.

12. Big Red Resurgence. The Nebraska Cornhuskers football team will go to the BIG 10 championship game in 2022.

The Innovation Mindset Group is an 8-week mastermind that examines these trends and others for implications to small business leaders, consultants, and experts. We’ll meet for 90-minutes each week and develop unique thought leadership that will help you anticipate the needs of your businesses and clients. Your investment will pay for itself in a single sale. I’m limiting the group to 8. $4500 if you enroll by December 31, then the fee goes to $5500. Click here  https://bit.ly/3DTcL6C and scroll to the bottom to register to learn more about this limited time offer.