Chris Kolenda Leading with Dignity: Mandela's Lesson for Biden and Us All

Leading with Dignity: Mandela’s Lesson for Biden and Us All

Mandela’s leadership was about choosing dignity over power

I spent the past two weeks in South Africa, our final stop being the Apartheid Museum in Johannesburg on June 27th. Mandela’s wisdom and grace inspired me. He negotiated a peaceful transfer of power from the delegitimized apartheid government to one that represented all South Africans and launched the Truth and Reconciliation process that followed.

President Joe Biden’s disastrous debate occurred that evening. The contrast was striking. 

Unlike most developing world leaders who rewrite the rules to stay in control, Mandela stepped down after a single term. 

  1. Commitment to Democracy: Mandela believed sincerely in the principles of democracy and wanted to set a precedent for peaceful and democratic transitions of power in South Africa. By stepping down after one term, he reinforced the importance of constitutional democracy and term limits.
  2. Age and Health: Mandela was 80 years old when he stepped down. Significant factors were his age and desire to spend more time with his family after decades of political and personal struggles.
  3. Leadership Transition: Mandela was keen on ensuring a smooth transition of power. Thabo Mbeki, who had served as his Deputy President, was well-prepared to take over. Mandela supported Mbeki’s candidacy, ensuring continuity and stability for the nation.
  4. Continuing Legacy: After stepping down, Mandela remained active in various social and humanitarian causes. He focused on HIV/AIDS awareness and education through the Nelson Mandela Foundation.

By stepping down, Nelson Mandela underscored his commitment to the principles he fought for and ensured that South Africa’s democracy would be robust and resilient in the years to come.

South Africa certainly has its issues today. The African National Congress has been running the country virtually unopposed since 1994 and has become disastrously corrupt. The problem is so bad that the ANC lost significant power in this year’s election, having to share power with the Democratic Alliance.

I’m grateful to President Biden. He visited my Afghanistan outpost in 2008, and in his speeches, he often refers to his visit to the Kunar River Valley. He even mentioned me and our unit in a 2010 speech at the VFW convention. 

Today, he’s stubbornly clinging to power. Aides and family members have systematically misled the public that everything’s fine and that we should not believe our own eyes that have watched the evident mental and physical decline. The debate showed a naked emperor.

He seems to have surrounded himself with people who will tell him what he wants to hear (you’re the only one who can save us) instead of what he needs to hear (it’s time to step down with a secure place in history and set up an appealing successor to win). 

Who benefits from egging him on?

What’s the upshot for you and me? You need trusted advisors who want what’s best for you and will tell you the truth, including when it’s time for another chapter

Departing the scene with dignity, whether by promotion, transfer, or retirement, while setting up your organization to thrive in your absence is among the most significant legacies you can bestow. 

Leaders like George Washington and Nelson Mandela show the way. 

Don’t let your leadership get to this point. Book a call with me so we can create a game plan.

What Surgery Taught Me About Rule- Breaking - Chris Kolenda

What Surgery Taught Me About Rule-Breaking

How often does rule-breaking occur in your business? Probably more than you’d care to admit.

Americans are avid rule-breakers. I think it’s in our DNA or the water or both. Many people came to America because they didn’t like their home country’s rules. Americans defy scolding self-appointed elites. Don’t tread on me.

We brought the Boston Tea Party, the Declaration of Independence, and a revolution that stirred other rule-breakers into action. During the Cold War, Soviet military officers feared the American military’s unpredictability: “The American military is so hard to understand because they have a doctrine, but they don’t follow it.”

Skepticism about OPR—Other People’s Rules—is pervasive and probably happens more often than you’d like in your business.

I had surgery recently to repair several nose injuries I suffered in the Army that impeded my breathing. (Cue the wisecracks about the lack of oxygen in my brain, which explains a lot.) 

A nurse called before the surgery, giving me all sorts of dos and don’ts: no eating, drinking, or smoking cigars after 9 p.m. the evening before, take a shower, do not apply facial or hair products, etc.

Which of these rules are really necessary? The nurses tend not to explain why, which invites people to push the boundaries. What happens if I take the last cigar puff at 10:30 pm (which I did)? What’s the magic behind fasting for 12 hours before surgery? Why isn’t it six or twenty-four? No water, seriously? Won’t dehydration undermine recovery? What happens if I resort to rule-breaking?

I woke up at 6:30 am, drank the 4 ounces of water left in a bottle, showered (out of respect for the surgeons and nurses), and otherwise maintained my fast.

After slipping on my hospital gown, the anesthesiologist arrived to let me know how they would put me under. He asked when I last had something to eat or drink. I had finished dinner at 7 pm yesterday and drank 4 ounces of water at 0630. 

The time was 8:30, and the doctor said, “Water takes about two hours to run through your system, so we are ok. Some people experience nausea under anesthesia, so we want to make sure your stomach is empty because you can die of suffocation if you vomit.” 

Now I get it. The doctor gave me vivid details on why patients should fast and for how long. If I ever have another surgery, I’ll be sure to stop eating 12 hours beforehand and not drink water two hours beforehand. 

I could deduce the logic behind most rules, but not all of them. People are more likely to skirt the rules when they don’t get the logic. Respect for the rules signals a healthy business, so you want people to follow your standards voluntarily. Buy–in makes accountability much more manageable.

Here’s how you can improve voluntary compliance with your standards:

  • Use the “X so that Y” formula to describe your standards. “Don’t drink water for two hours before your surgery so that you don’t choke on your own vomit from the anesthesia,” for example.
  • If you cannot describe a compelling Y for a given rule, you have good reason to discard or modify it. There’s no reason I couldn’t drink some water early that morning, even though the nurse said nothing after 9 pm. The rule seemed ludicrous, and it was. Resist the urge to add excessive safety buffers, or people will stop taking your rules seriously.
  • When it comes to adding or modifying standards, enlist the people most affected by them in co-creation. People tend not to design self-defeating rules, so that you will have automatic buy-in for co-created ones.
  • Encourage your employees to ask “why” about your standards, which is a good forcing function for you to ensure the Y part of “X so that Y” is compelling. 

When I started asking doctors and nurses the why behind their do’s and don’ts, I got better and more customized responses. 

The best leaders are humble about their rules. Just because you say a given rule is important does not mean people believe you, especially if you don’t obey the rule yourself. 

Make your rules explicit, make them count, and eliminate the ones that have outlived their usefulness.

If you are ready to take your culture to the next level, I have some excellent options. 

First, you can join my Building an Inspiring Culture® program in the self-directed or live-led versions. You’ll receive short, crisp videos, clear step-by-step processes, and implementation assignments to apply the lessons at work.

A workshop is a second option. In it, I will walk you through the tools that build an inspiring culture and help you apply them in ways that work for you and your business.

Finally, an off-site retreat can be a powerful experience for you and your team to strengthen trust, streamline communication, and create shared understanding. My clients love doing them outside at battlefields or national parks.

Manager getting burned out at work

The Problem with “Servant Leadership”

There are many reasons for increased manager burnout. I want to call attention to a particularly pernicious problem: servant leadership.

Like many people, especially in the military, I regarded “servant” as the highest form of leadership [selfless service is one of the Army’s values.]. 

After all, leading includes service to a higher purpose, the organization, and the people in it. Seventy percent of Fortune 500 companies reportedly say they practice servant leadership.

Well, servant leadership burned me out. 

I was wrong to advance an unexamined piece of conventional wisdom, and I encourage you to rethink it and focus simply on being a good leader.

Do you worry about burnout? You are not alone. According to Harvard Business Review, over 50% of managers feel burned out. 

Burned-out managers exhibit behaviors that degrade their performance, well-being, and the overall health of their teams and organizations. These include:

  • Decreased productivity
  • Increased irritability
  • Poor decisions
  • Self-neglect
  • Lower creativity
  • Less appreciation of employee efforts
  • Increased absenteeism
  • Poor communication

According to Merriam-Webster, a servant is “a person in the employ and subject to the direction or control of an individual or company.” A servant lacks agency. The implications are significant.

Ripe for Abuse. Almost anything goes when “the cause” is the highest good. 

“I want you to stay until 10 pm tonight to work on this presentation.” 

“But it’s my anniversary, and I promised to go to dinner with my wife.”

“I’m sorry about the timing. I really need you to work on this. You are a servant leader in this company, so you have to sacrifice for the greater good.”

Reliance on selfless service and servant leadership is a common way to cover up poor planning, sloppy time management, bullying, and other dysfunctional behaviors.

No Boundaries. As a selflessly serving servant, you have to be “on” at all times. Responsiveness is vital. When your boss texts you at 11 pm on Saturday night, you had better reply within minutes.

Dinner with your family? Storytime with your kids? Softball game? You’d better have your phone ready to answer your boss’s call.

When one of your employees is stressed out, you take on their emotional burdens and workload. You’ll do anything to serve your people.

Constantly prioritizing the needs of others emotionally and physically drains you. That’s what your company demands when they tell you to be a servant leader.

Denial of Self. There can be no self for those who serve selflessly. As a servant leader, you are expected to neglect your own well-being because everyone and everything else comes first. You need to go everywhere, do everything, be everyone for everyone. 

I’ve lived this life, and it costs me and my loved ones. I thought it was the price of being a leader. I tried not to pass on this mentality to my direct reports, encouraging them to set boundaries and take care of themselves, but my personal example sent mixed messages.

Yes, serving is part of leading, but so are requirements like making tough decisions, enforcing standards, and firing people. It can be exhausting, and you need to be vigilant about your capacity and energy to lead the way your company and people deserve and to be the kind of parent, sibling, friend, etc., that your loved ones deserve. 

Here’s What to do instead

Be a leader; forget the label. Use your judgment. Focus on being a good leader who inspires people to contribute their best to your organization’s success. Sometimes, the good of the organization comes first; other times, the needs of the individuals rise to the top. As I note in Leadership: The Warrior’s Art, Be trustworthy, treat people with respect, and be a good steward of your company.

Encourage the Gas Mask Principle. When facing a drop in cabin pressure or a chemical attack, apply your mask before attempting to help others. Otherwise, you put yourself and the person you are trying to help at greater risk. Spend time with your loved ones, sleep, eat right, exercise, and do important things outside of work. Encourage your employees to do the same.

Co-create boundaries that you and your direct reports respect. My mentor, Michèle Flournoy, explained how she and Secretary of Defense Robert Gates did this together and its impact on her and her family. Gates famously left the office by 5:30 pm daily because he knew that staying late encouraged others to do so, even if they had little to do but be seen. 

Provide Perspective. Most matters can wait until the next morning or next week. If you have to write that email tonight to get it off your mind, time it to send tomorrow morning. By sending it tonight, you encourage people to respond tonight. You won’t sprint your way to completing a marathon.

Manage Exceptions. There are rare times when you need that late night. When you respect boundaries and encourage people to take care of themselves and have a life outside their work, they will rise to the occasion when a crisis hits, and you need all hands on deck.

Happy people at work with high standards and excellent workplace values

Turn Your Workplace Values into Standards

Transforming workplace values into actionable standards is more important than you think.

According to a 2024 DDI study, 57% of employees quit their jobs because of their boss, and 37% have considered leaving for this reason. These numbers are not isolated incidents. For example, 50% of employees in a 2022 Gallup study said they left their jobs to escape their manager. 

Turnover costs your company between 50 and 200 percent of the employee’s annual salary. To simplify the math, losing ten employees with a $100k average salary means you are throwing away $500k to $2m.

Managers want to do a good job, and people want to work where they feel appreciated and fit in. What accounts for the gaps?

Your values fail to set standards.

It’s a harsh reality that most company values statements are feel-good slogans that fail to shape behavior. 

What happens in the halls and video calls shines so brightly that your employees cannot see what’s written on the walls. You promote what you permit.

Standards, unlike slogans, clearly define what ‘right’ looks like and what’s unacceptable. They shape behavior, empowering you to create a productive, respectful, and supportive work environment that benefits your company and your employees. 

Here’s a simple example using the value of Respect, which a company might define as “We foster a positive work environment because we value our employees.”

There’s nothing wrong with the definition itself, but it provides little clarity on how you want people to behave and why.

Here’s what to do next

Turn the value into a standard using the “X so that Y” formula. 

We foster a positive work environment so that our employees feel valued, speak their minds, treat each other well, and cooperate. A respectful workplace environment encourages people to flag problems, offer fresh ideas, and try new things.

Next, add your standards.

The dance floor can help because it’s a visual that you can co-create with your employees to set clear standards for treating people with respect and defining unacceptable behaviors. Here’s a very simple version:

Finally, provide examples of employees living the values so that people can see themselves meeting the standards.

Susan and Mark had opposing views on building the sales team’s capacity. Susan wanted to boost employee training, while Mark wanted more investment in technology and AI. Instead of bickering, they agreed on a common goal: to improve the sales team’s performance by 20%. Once they created a shared goal, they could examine the best combination of training and technology to boost performance. They co-created options and determined the best way forward, boosting the sales team’s marginal contributions by over 30%.

Standards attract the right-fit prospects and inspire your top talent to stay because people who share the same standards feel like they fit in. 

Imagine what happens when people do not share the same standards. If Susan is an in-your-face “radical candor” enthusiast while Mark prefers agreeable disagreement, one will feel out of place and probably vote with their feet.

If you want your company to soar to new heights, co-create standards for your values and expectations.

Setting standards is part of my latest trademarked program, Building an Inspiring Culture®, which you can take on your own, or we can organize a live-led program for you and your team. 

The program gives you a repeatable, step-by-step process for Building an Inspiring Culture so that you can focus on strategy and growth because your employees meet your standards voluntarily without you having to micromanage. 

You get the practical tools and explicit processes to learn, teach, evaluate, and improve.

Here’s what the program looks like:

  1. Smart Start: Define your Organization’s Common Good
  2. Set Standards: Clarify your Expectations and Values
  3. Gain Buy-in so that people do what’s right voluntarily
  4. Accountability that improves future performance
  5. Build Cognitive Diversity so you make sound decisions and position people for success
  6. Create Psychological Confidence so people flag problems quickly and try new things
  7. How to Address Toxic Behavior so you walk the talk and retain your top talent.

Get the self-directed version here with lifetime access for $997, or hit reply to discuss if a live-led program is a good fit for you and your team.

invest time

Aaron Rodgers Shows That Leaders Need to Invest Time in New Subordinates

The best leaders invest time

The best leaders that I have studied create implicit understanding with their new subordinates.

Relying on implicit understanding can damage your organization. Leaders need to take the time to invest in their new subordinates.

It’s as if they can read each other’s minds, anticipate their responses, and be on the same page in the most fluid situations. Implicit understanding powers your organization through volatility and uncertainty.

What happens when people who share implicit understanding split up and new people arrive? 

Green Bay Packers quarterback Aaron Rodgers is one of the best to have ever played the position. I started being a Packers fan when he got the starting job, and I have loved watching him perform and elevate the team’s performance as a leader. For the past few years, Rodgers and Pro Bowl receiver Davante Adams had a unique chemistry that comes from an intuitive understanding of how each other thinks and reacts to situations.

There’s an excellent chance that you have a similar relationship with some of your subordinates, which creates a sense of flow whenever you are together. You know that you can rely on these subordinates to be at the critical points, respond appropriately to challenges, seize opportunities, and bounce forward from setbacks.

Rodgers lost Davante Adams and a few other receivers before the 2022-23 season and gained a crop of talented replacements. As usual, Rodgers did not attend much training camp before the season began. He knows the offense cold.

The result of not investing time

Missing training camp deprived Rodgers and his new receiving corps of the opportunity to build trust and chemistry before the season began. The offense was out of sync as the Packers lost eight of their first twelve games before winning four straight and heading into the final game with a playoff berth on the line.

Rodgers and the offense were off all game, and the Packers lost. Setbacks happen in professional sports, business, and life. While it’s easy to spend time dissecting the reasons for the poor performance in the final game, I go back to the pre-season’s lost opportunity. Had Rodgers invested time as a leader in his new receivers, the Packers would have won a few more of their first twelve games and been a lock for the playoffs.

Why it matters

Intuitively believing that your new subordinates “get it” and get you as well as their predecessors is a standard error for even the most experienced leaders. Confederate general Robert E. Lee made the same mistake with a new corps commander, which cost him at Gettysburg. I remember being frustrated with a new subordinate until I looked in the mirror and recognized that I had not invested as much time building the new relationship as I had with his predecessor.


Performance usually drops when a dynamic leader-subordinate duo splits up because the leader presumes the implicit understanding transfers seamlessly. Disappointment always follows.

You cannot transfer, teach, or scale intuitive relationships and processes. As a leader, you must make expectations as explicit as possible by using commonly understood visuals, terms, and behaviors. By doing so requires you to invest time in developing your relationships and being prepared to shift your behavior to bring out the best in your new subordinates.

Explicit communication is the foundation for implicit understanding.





Trust

Trust: The Single Most Important Thing You Need To Know About it

Trust intersects three factors: reciprocity, competence, and reliability. Reciprocity means the relationship is a two-way street: both parties are better off.

The single most important thing you need to know about trust is reciprocity, which will make or break your small business or solo practice.

Suppose you are like many small business CEOs and have frustrations with employee disengagement and turnover, lack of buy-in, and poor accountability. In that case, you probably have a low-trust workplace that’s damaging your profitability, sustainability, and peace of mind.

“Compared with people at low-trust companies,” a study in Harvard Business Review reports, “people at high-trust companies report: 74% less stress, 106% more energy at work, 50% higher productivity, 13% fewer sick days, 76% more engagement, 29% more satisfaction with their lives, 40% less burnout.”

trust

How would you feel having fifty percent higher productivity, lower absenteeism, and tremendous energy?

For solo practitioners, common objections from your prospects, such as lack of time, money, or need, are reflections of a trust deficit. Your prospective clients ask themselves, “do I feel safe, will the support be helpful, is the juice worth the squeeze?”  Competence is the ability to do your job to the required standards, and reliability is that you will do what you say you will do.

Competence is the ability to do your job to the required standards, and reliability is that you will do what you say you will do.

You need all three in place to have a trusting relationship. Without reciprocity, you have one party taking advantage of the other. Lack of competence means underperformance, and poor reliability creates inconsistency.

The element most often missing in low-trust situations is reciprocity.

I spoke with a company executive who complained that she did not have the budget for leadership training and that the CEO wouldn’t reallocate any money.

She’s facing workplace burnout, employee turnover, and presentism — where people are (or appear to be) physically present but are unengaged and unproductive. Helping her direct reports become better leaders would alleviate these problems and allow her to focus on growth and innovation rather than getting stuck in failure work and dispute resolution.

These problems are costing the company millions.

She’s facing workplace burnout, employee turnover, and presentism — where people are (or appear to be) physically present but are unengaged and unproductive. Helping her direct reports become better leaders would alleviate these problems and allow her to focus on growth and innovation rather than getting stuck in failure work and dispute resolution.

These problems are costing the company millions.

The CEO makes $20 million annually; the next highest-paid person makes a fraction. He could reallocate .01 percent of his annual salary to develop key subordinates and see a 10:1 return on investment or higher payoff for the company.

The problem, of course, is that the CEO has little incentive to improve things. He’ll get a massive payout even if he’s fired for underperforming. Burnout, turnover, and presentism are symptoms of an overall lack of trust within the company.

The senior leaders are violating the gardener’s principle: the responsibility to provide the cultivation so that the best version of each person blooms.

Gardner’s till the soil and feed the plants to stimulate growth. They prune away anything preventing the plant from being its best self. They do not try to turn one vegetable into another.

When you cultivate your employees to become their best selves, they’ll respond by contributing their best to your company’s success.

The employees at this company, I’m told, see the vast discrepancies in salary and unwillingness to invest in them. The relationship seems one way.

The employees thus treat the company as a commodity — a bargaining chip to a better-paying job at a different company.

The gardener’s principle works for solo practitioners, too. When you show how you help your clients achieve their dreams and be the heroes of their own stories, they’ll drop the money, time, and need objections.

Solopreneurs:

There’s still time to register for Joyful Sales Conversations, where I’ll show you how to put the gardener’s principle into action. When you create trust, you will transform your business.

June 17th & 28th 11:00 – 11:30 am US Central (plus 30-minutes for Q&A afterward)
REGISTER HERE







Russia

Don’t be like Russia: Our Planet’s Bullies Cannot Conquer

No one wants to work with you if you don’t put others first.

Russia

Stop using archaic methods to influence others

Russia’s insane bombardment is foolish and unsound. Putin thinks it will work for him. That’s the bully MO—keep up the threats until someone fights back. It’s the same at work and school. You’ve dealt with that before. To the bully, the coercion is rational as long as they get their way. Putin and his allies are bullies pushing their narcissistic, egotistical agendas at the cost of innocent lives. They are destroying history and civilization for control, power, money, and greed. It needs to stop. They are smelling their own fumes and executing the cliché of doing the same thing over and over again and expecting different results.

Civility— the act of perspective-taking, acceptance, problem-solving, and empathy—needs to rise in the ranks and beat the foolishness of using death and destruction to influence others. It is devastating how quickly we forget the lessons learned from past wars. While we’re still honoring our comrades who gave the ultimate sacrifice from the various wars on terrorism, Putin seems to have forgotten their debacle in Afghanistan, and he’s willing to sacrifice his citizens for his own gain.

To many of us, this tragedy is out of our locus of control. Perhaps, though, on some minor level, we can influence decisions or assist in cutting Russia off. Thankfully, we all have the power to support our troops who will once again go into harm’s way to fight for the greater good.  

No matter what, we can positively influence those around us. We can be leaders that today’s generations need. Our job is to rise up against bullies and be the empathetic leaders that prioritize our people who willingly contribute their best.

What can we take away from this tragedy:

  • Don’t be like Russia. Stop using archaic methods to influence others. Instead, practice civility and compassion.
  • Prioritize people, not your ego and purse strings. No one wants to work with you if you don’t put others first.
  • We need to hold ourselves and others accountable to do the right thing the right way. Integrity and character can eliminate tragedy and trauma within the workplace.

Laura Colbert Consulting Programs

Lead Well: For Newly Promoted Leaders is an 8-week program that will help your newly promoted leaders thrive as they move from peer status to power status. Click here to download the one-pager. Are you a good fit for this program? SIGN UP NOW! Book a free 30-minute consultation with Laura to make sure this is the best fit for you. NEXT PROGRAM STARTS IN JUNE.
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Additional Offerings

Join our central Wisconsin in-person or online Impactful Leadership Lunch. Join like-minded leaders during this monthly mastermind lunch group to improve your business efficiency, boost employee retention, and get you focused on doing what gives you joy.

Are you looking for a Keynote Speaker at your next event? I use my past experiences and knowledge to show you how to be the best version of yourself, surround yourself with the right people, and build highly productive teams.

Book:

Sirens: How to Pee Standing Up – An alarming memoir of combat and coming back home. This book depicts the time of war and its aftermath. It seamlessly bridges the civilian and military divide and offers clarity to moral injury and post-traumatic stress.


laura.colbert@strategicleadersacademy.com

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Who is the Khris Middleton in your life?

Khris Middleton gets my leadership MVP award for his crucial role in the Milwaukee Bucks’ game 6 win. 

Bucks’ star Giannis Antetokounmpo scored 50 points in one of the most impressive performances I’ve ever seen. Still, Middleton’s moment in the 3rd quarter reversed a deteriorating situation for the soon-to-be champs.

Bucks’ forward Bobby Portis, Jr. plays on the razor’s edge of controlled passion. When he plays with too much passion, he makes errors that hurt the team; too much control and he fails to provide the spark that lifts the team to greater heights.

After posting a double-digit lead at the end of the first quarter, the Bucks went into half-time down a few points to the Phoenix Suns. The Suns were surging in the 3rd quarter, too, as the Bucks tried to regain momentum. Portis was back in the game.

Portis made what looked to be a fantastic steal. The referee whistled a foul, and Portis ran down the court screaming in protest. The ref added a technical foul, which sent Phoenix to the free-throw line. Another technical foul against him would result in ejection from the game. 

Middleton jogged over to Portis, looked him in the eye, and said some quiet words. His intervention provided the reset Portis needed. Bobby played well the rest of the game. The Bucks regained momentum, took the lead, and won the championship.

Most CEOs and entrepreneurs don’t have peers on the team who can provide timely interventions, challenge your thinking, and keep you centered. When I think of my biggest mistakes in business, each of them occurred when I was lone-wolfing it. Belonging to a mastermind group and having a trusted adviser have paid for themselves several times over with stronger growth, fewer expensive errors, and greater peace of mind. 

Who are the Khris Middletons in your life?
BREAKTHROUGH OPPORTUNITIES

The next FOCUSED program begins in September. This 8-week group program is for principled leaders who want to grow their businesses using the right focus, the right strategy, and the right team. 

The magic is in the implementation. We meet for 90 minutes each week. You do assignments that help you gain the right focus, strategy, and team. You eat the elephant one bite at a time using a 7-step process that helps you make the second half of 2021 your best six months ever, and turbocharges 2022. 

Click here to see if the program is a good fit for you.

This program’s clarity and focus resulted in more high-payoff work that we love and less wasted time and energy. We expect 33% growth to reach $100k in monthly revenues and expand from there.
Matthew Hargrove and Barry Lingelbach, Black-Grey-Gold Consulting 

Chris’ Sustainable Growth Mindset® 6.28.2021

It wasn’t the “snogging.” It was the hypocrisy. The Sun, a tabloid, plastered pictures of Britain’s health secretary, Matt Hancock, in a passionate kiss indoors with an aide [snogging is the British term for smootching]. 

Hancock had been the public face of British mandates to wear masks and practice physical distancing. He’s got plenty of company among American politicians and business leaders. Ordinary people like you and me are tired of the elite snobbery that the rules are for everyone else.

I’m preparing for my next in-person elite event at Antietam and Gettysburg, reading about another Hancock: General Winfield Scott Hancock who commanded Union Army troops during the American Civil War.

Hancock was a leader-on-horseback, meaning that he set a visible example for others to follow. Riding horseback could be considered a privilege during long marches. In battle, you became the top target.

Your visibility is a bit better from the saddle, but the main purpose of being on horseback was to be seen by your soldiers. If the most exposed person in the unit shows courage under fire, so can I. Hancock’s corps stood their ground against Pickett’s charge during the battle of Gettysburg and won the battle that led to winning the war.

Nobody is shooting at you in business. Still, your employees look to your example: how do you treat people, do your actions match your words? Do I trust you?

Winfield Scott Hancock knew the power of being on horseback in battle. In business, you don’t always have the same simplicity. You might not know if your most talented are about to break and run. Like Matt Hancock, you might see yourself in the best light possible, but your employees see shades.

Who’s helping you see how others perceive you and fix the gaps that prompt disengagement and attrition? 


BREAKTHROUGH OPPORTUNITIES

The next FOCUSED program begins the first week of August. This 8-week group program is for principled leaders who want to grow their businesses using the right focus, the right strategy, and the right team. 

Click here to see if the program is a good fit for you. Email me to apply (chris@strategicleadersacademy.com)

This program’s clarity and focus resulted in more high-payoff work that we love and less wasted time and energy. We expect 33% growth to reach $100k in monthly revenues and expand from there.
Matthew Hargrove and Barry Lingelbach, Black-Grey-Gold Consulting 

Seven unique insights from Gettysburg to make the 2nd half of 2021 your best ever

Taking your business to new heights: Seven unique insights from Gettysburg to make the 2nd half of 2021 your best ever.

I use history, entrepreneurship, and perspective to help people grow their businesses. The combination is vital. When there’s too much nerding-out on the history, you get lost in trivia. All business with no context, on the other hand, creates spurious ideas. Without perspective, you are likely to overreact. Blending the three is an art.

If you don’t apply the experiences of others to your situation, you will miss analogous opportunities and repeat similar mistakes.

Join me on June 30th at 10:30 am U.S. Central for an interactive, hour-long Zoom session (which will be recorded and forwarded to everyone who registers), plus I’ll stick around for 30 minutes afterward to answer your questions. Among my topics:

  • Action steps to put the right leaders on the scene and empower them to make decisions.
  • How to help your subordinates achieve “leader-on-horseback” inspiration so that people have clear examples to follow.
  • How to avoid common pitfalls when facing leader turnover.
  • Ways to set up your new subordinates for success and keep them winning.
  • Action steps that create clarity, buy-in, and accountability.
  • Ways to let in fresh ideas and avoid smelling your own gunpowder.
  • How to plan for success instead of simply hoping for success and planning for failure.

The fee for these is outcomes is $297. The first twenty to register by June 15th get 50% off. Use coupon code Members50 at checkout

Register here or use this address: https://strategic-leaders-academy.teachable.com/p/taking-your-business-to-new-heights-gettysburg

The business boom is well underway, and the rising tide is lifting a lot of boats. Breakthrough success will come to those who advance from a secure base, defend their value, and innovate boldly.

PLUS: Did you know that Abraham Lincoln enjoyed champagne and probably had a sip or two of the bubbly after the Union victory at Gettysburg? Wine expert Nicole Kauss is going to give you exactly what you need to know to choose the right champagne to put a smile on your face and wow your guests.

The first twenty to register by June 15th get 50% off. Use coupon code Members50 at checkout. Register here or use this address: https://strategic-leaders-academy.teachable.com/p/taking-your-business-to-new-heights-gettysburg

Accelerating Success

FOCUSED is for leaders and entrepreneurs who want to create and sustain great teams that drive the business to new heights. Apply here.

TAP. The Trusted Adviser Program is my most intensive 1-on-1 program. Within 90 days you’ll gain habits that create breakthrough success. Get the details here.

Build your StrategyThis program is perfect for small business and nonprofit leaders who want to create a winning game plan without breaking the bank.

Scholarships.
If you want to apply for or sponsor someone for a scholarship, please email me at chris@strategicleadersacademy.com.